Shipping policy
Shipping Policy
Last updated: [Insert date]
Thank you for shopping with RB Online Shop . This Shipping Policy explains how and when your order will be delivered.
Order Processing Time
All orders are processed within 2–5 business days after payment is received.
Processing time includes order verification, quality checks, and coordination with our third-party suppliers.
Orders are not shipped on weekends or holidays.
Shipping Times & Delivery Estimates
We work with trusted third-party suppliers, which allows us to offer unique products at competitive prices. Because of this, shipping times may vary.
Estimated delivery times:
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United States & Domestic: 7–15 business days
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International: 10–25 business days
Please note:
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Delivery times are estimates, not guarantees
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Orders may arrive in multiple shipments
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Products may ship from different fulfillment centers
Shipping Costs
Shipping costs are calculated and displayed at checkout.
We may offer:
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Free shipping promotions
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Flat-rate shipping
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Location-based shipping rates
All available options will be shown before you complete your purchase.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information.
Tracking details may take 24–72 hours to update due to carrier and supplier processing.
Customs, Duties & Taxes
For international orders:
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Customs fees, import duties, or taxes may apply
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These charges are not included in product or shipping prices
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Customers are responsible for any additional fees
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We are not responsible for customs-related delays
Delays
Shipping delays may occur due to:
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Supplier processing times
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Customs inspections
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Carrier delays
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Weather or global events
If your order exceeds the estimated delivery timeframe, please contact us and we’ll assist you.
Lost, Missing, or Stolen Packages
If your order is marked as delivered but not received:
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Check with neighbors or household members
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Contact the local carrier or post office
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Reach out to us at RBOnlineShop509@gmail.com
We will investigate the issue with our supplier and carrier.
Damaged Items
If your order arrives damaged:
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Contact us within 48 hours of delivery
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Provide clear photos of the item and packaging
We will arrange a replacement or refund where applicable.
Incorrect Address
Please ensure your shipping address is correct at checkout.
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We are not responsible for orders shipped to incorrect or incomplete addresses
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Returned packages due to address errors may require additional shipping fees
Contact Information
If you have any questions about this Shipping Policy, contact us at:
Email:RBOnlineShop509@gmail.com
Store Name: R&B Online Shop